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Policies

This page outlines the guidelines and standards that the company follows in various areas such as privacy, security, sustainability, refund, and returns policies, among others. It serves as a reference point for customers or clients to understand the expectations from the business and can be used as a tool to build trust and credibility.
Administering Medication Policy 2025/26

Administering Medication Policy

If a child attending xxxxx requires prescription medication of any kind, their parent or carer must complete a consent to administer medication form in advance. Staff at the Club will not administer any medication without such prior written consent.

Ideally children should take their medication before arriving at the Club. If this is not
possible, children will be encouraged to take personal responsibility for their medication, if appropriate. 

If children carry their own medication (e.g. asthma inhalers), the Club staff will offer to keep the medication safe until it is required. Inhalers must be labelled with the child’s name. Parents must also complete a consent to administer medication.

xxxxx can only administer medication that has been prescribed by a doctor, dentist, nurse or pharmacist. All medication provided must have the prescription sticker attached which includes the child’s name, the date, the type of medicine and the dosage.

A designated staff member will be responsible for administering medication or for witnessing self-administration by the child. The designated person will record receipt of the medication on the consent to administer medication form, will check that the medication is properly labelled, and will ensure that it is stored securely during the session.

Before any medication is given, the designated person will:

  • Check that the Club has received written consent
  • Ask another member of staff to witness that the correct dosage is given.
  • When the medication has been administered, the designated person must:
    Record all relevant details on the Medicine Record Form.
    Ask the child’s parent or carer to sign the form to acknowledge that the medication has been given.

If a child refuses to take their medication, staff will not force them to do so. The manager
and the child’s parent or carer will be notified, and the incident recorded on the Medicine Record Form.

Certain medications require specialist training before use, e.g. Epi Pens. If a child requires
such medication the manager will arrange appropriate training as soon as possible. It may be necessary to absent the child until such training has been undertaken. Where specialist
training is required, only appropriately trained staff may administer the medication.
A child’s parent or carer must complete a new Consent to Administer Medication form if there are any changes to a child’s medication (including change of dosage or frequency).

If a child suffers from a long term medical condition the Club will ask the child’s parents to
provide a medical care plan from their doctor, to clarify exactly what the symptoms and
treatments are so that the Club has a clear statement of the child’s medical requirements.

 

This policy was adopted by:

xxxxx

Date:

xxxxx

To be reviewed by:

xxxxx

Signed:

xxxxx

 

  Missing Child Procedure
 
The safety of pupils is paramount and is the highest priority at all times. Every attempt is made to ensure the security of pupils is maintained at all times. Registration is taken periodically throughout sessions as well as head counts.

Entrance and exit procedures have been put in place in order to maximise the safety of all children attending Entire. 
 
If a child cannot be located, the following steps will be taken:
  • All staff will be informed that the child is missing including the DSL.

  • Staff will conduct a thorough search of the premises and surrounding area.

  • After 10 minutes the police will be informed. The manager will then contact the child’s parents or carers.

  • Staff will continue to search for the child whilst waiting for the police and parents to arrive.

  • We will maintain as normal a routine as possible for the rest of the children at the club being careful not to create an atmosphere to panic

  • The manager will liaise with the police and the child’s parent or carer.

  • The incident will be recorded in the Incident Log. A review will be conducted regarding this and any other related incidents along with relevant policies and procedures. We will identify and implement any changes as necessary.

  • If the police or Social Care were involved in the incident, we will also inform Ofsted. 


This policy was adopted by:
xxxxx
Date:
xx/xx/xxxx
To be reviewed by:
xx/xx/xxxx
Signed:
xxxxx


Data Protection Policy
At Entire Club we respect the privacy of the children attending the Club and the privacy of their parents or carers, as well as the privacy of our staff. Our aim is to ensure that all those using and working at Entire Club can do so with confidence that their personal data is being kept secure.
Our company for data protection is All Incompass. All Incompass ensure that the Club meets the requirements of the GDPR, liaises with statutory bodies when necessary, and responds to any subject access requests.
Confidentiality
Within the Club we respect confidentiality in the following ways:
  •       We will only ever share information with a parent about their own child.
  •       Information given by parents to Club staff about their child will not be passed on to third parties without permission unless there is a safeguarding issue (as covered in our Safeguarding Policy).
  •       Concerns or evidence relating to a child’s safety, will be kept in a confidential file and will not be shared within the Club, except with the designated Child Protection Officer and the manager.
  •       Staff only discuss individual children for purposes of planning and group management.
  •       Staff are made aware of the importance of confidentiality during their induction process.
  •       Issues relating to the employment of staff, whether paid or voluntary, will remain confidential to those making personnel decisions.
  •       All personal data is stored securely via a secure encrypted portal.
  •   Students on work placements and volunteers are informed of our Data Protection policy and are required to respect it.
Information that we keep
The items of personal data that we keep about individuals are documented via Bright HR,a secure, encrypted portal. The portal is reviewed annually to ensure that any new data types are included.
Children and parents: We hold only the information necessary to provide a childcare service for each child. This includes child registration information, medical information, parent contact information, attendance records, incident and accident records and so forth. Our lawful basis for processing this data is fulfilment of our contract with the child’s parents. Our legal condition for processing any health-related information about a child is so that we can provide appropriate care to the child. Once a child leaves our care we retain only the data required by statutory legislation, insurance requirements and industry best practice, and for the prescribed periods of time. Electronic data that is no longer required is deleted and paper records are disposed of securely.
 Staff: We keep information about employees in order to meet HMRC requirements, and to comply with all other areas of employment legislation. Our lawful basis for processing this data is to meet our legal obligations. Our legal condition for processing data relating to an employee’s health is to meet the obligations of employment law. We retain the data after a member of staff has left our employment for the periods required by statutory legislation and industry best practice, then it is deleted or destroyed as necessary.
Sharing information with third parties
We will only share child information with outside agencies on a need-to-know basis and with consent from parents, except in cases relating to safeguarding children, criminal activity, or if required by legally authorised bodies (eg Police, HMRC, etc). If we decide to share information without parental consent, we will record this in the child’s file, clearly stating our reasons.
We will only share relevant information that is accurate and up to date. Our primary commitment is to the safety and well-being of the children in our care. 
Where we share relevant information where there are safeguarding concerns, we will do so in line with Government guidance ‘Information Sharing Advice for Safeguarding Practitioners’ (www.gov.uk)
Some limited personal information is disclosed to authorised third parties we have engaged to process it, as part of the normal running of our business, for example in order to take online bookings, and to manage our payroll and accounts. Any such third parties comply with the strict data protection regulations of the GDPR. 
Subject access requests
  •       Parents/carers can ask to see the information and records relating to their child, and/or any information that we keep about themselves.
  •       Staff and volunteers can ask to see any information that we keep about them.
  •       We will make the requested information available as soon as practicable, and will respond to the request within one month at the latest.
  •       If our information is found to be incorrect or out of date, we will update it promptly.
  •       Parents /carers can ask us to delete data, but this may mean that we can no longer provide care to the child as we have a legal obligation to keep certain data. In addition, even after a child has left our care we have to keep some data for specific periods so won’t be able to delete all data immediately.
  •       Staff and volunteers can ask us to delete their data, but this may mean that we can no longer employ them as we have a legal obligation to keep certain data. In addition, even after a staff member has left our employment we have to keep some data for specific periods so won’t be able to delete all data immediately.
  •       If any individual about whom we hold data has a complaint about how we have kept their information secure, or how we have responded to a subject access request, they may complain to the Information Commissioner’s Office (ICO).
GDPR
We comply with the requirements of the General Data Protection Regulation (GDPR), regarding obtaining, storing and using personal data.
 
This policy was adopted by:
Entire Club
Date:
01/09/2025
To be reviewed by:
31/08/2026
Signed:
Sam Jolley (Director)
 

 

 
Emergency Evacuation/Closure Policy
 
xxxxx will make every effort to keep the Club open, but in exceptional circumstances, we may need to close at short notice.
Possible reasons for emergency closure include:
  •       Serious weather conditions
  •       Heating system failure
  •       Burst water pipes
  •       Gas leak
  •       Loss of power
  •       Fire or bomb scare/explosion
  •       Death of a member of staff or child
  •       Assault on a staff member or child
  •       Serious accident or illness
 
In the event of an emergency, our primary concern will be to ensure that both children and staff are kept safe. If it is necessary to evacuate the Club, the following steps will be taken:
  •       If appropriate the settings lead will contact the emergency services.
  •       All children will be escorted from the building to the assembly point using the nearest safe exit.
  •       No attempt will be made to collect personal belongings, or to re-enter the building after evacuation.
  •       A nominated member of staff will check the premises and will collect the register (including emergency contact details) providing that this does not put anyone at risk.
  •       Before leaving the building the nominated person will close all accessible doors and windows, if it is safe to do so.
  •       The register will be taken and all children and staff accounted for.
  •       If any person is missing from the register, the emergency services will be informed immediately.
  •       The manager will contact parents to collect their children. If the register is not available, the settings lead will use the emergency contacts list (which is kept off site).
  •       All children will be supervised until they are safely collected.
  •       If after every attempt, a child’s parent or carers cannot be contacted, the Club will follow its Uncollected Child procedure.
 
If the Club has to close, even temporarily, or operate from alternative premises, as a result of the emergency, we will notify Ofsted. 
 
Ofsted’s address is: Ofsted, Piccadilly Gate, Store Street, Manchester M1 2WD
Email: enquiries@ofsted.gov.uk
Telephone: 0300 123 1231
 
This policy was adopted by:
xxxxx
Date:
xxxxx
To be reviewed by:
xxxxx
Signed:
xxxxx
 
 
 Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2025): Safeguarding and Welfare Requirements: Safeguarding and Welfare Requirements: Safety and suitability of premises environment and equipment (3.79, 3.80)
Early Years Foundation Stage Policy
Entire Club is committed to meeting the requirements of the Statutory Framework for the Early Years Foundation Stage 2025 (EYFS). EYFS applies to all children from birth through to the end of their reception year. More information about EYFS is available from the Department for Education’s website.
As an out of school provider for school aged children, we are exempt within the EYFS from specific provision for children’s learning and development and assessment requirements as other providers are required to do. This is in recognition that children in this age group attend a primary education provider (usually school reception class) and we will work with the child’s parents and other providers as set out below in order to ensure that children’s needs are met (EYFS, 2025, Page 6).
At Entire Club, we offer places to children who have not yet started school but attend another early education setting. We will be guided by, but do not have to meet, the learning, development and assessment requirements as set out in the EYFS for other early years providers. We will discuss with parents/carers and the other providers and practitioners working with children in this age range to discuss the support that we are able to offer.
The designated EYFS coordinator at the Club is Freya White who is responsible for:
  • Identifying EYFS children when they join the Club, and informing the other staff

  • Determining the primary EYFS provider (typically, the school) for each child

  • Assigning a key person for each EYFS child

The Club provides a mix of adult-led and child-initiated activities. The Club follows the playwork principles, allowing children to choose how they occupy their time, and never forces them to participate in a given activity.
We recognise the four overarching principles of EYFS:
  • A Unique Child: Every child is constantly learning and can be resilient, capable, confident and self assured. We use positive encouragement and praise to motivate the children in our care.

  • Positive Relationships: Children learn to be strong and independent through positive relationships. We aim to develop caring, respectful, professional relationships with the children and their families.

  • Enabling Environments with teaching and support from adults: Children learn and develop well in environments in which their experiences respond to their individual needs and where there is a strong partnership between practitioners and parents/carers. We observe children in order to understand their current interests and development before planning appropriate play-based activities for them.

  • Children develop and learn in different ways and at different rates: The EYFS framework covers the education and care of all children in Early Years provision, including children with special educational needs and disabilities. We tailor the experiences we offer the children in our care according to their individual needs and abilities.

 
This policy was adopted by:
Entire Club
Date:
01/09/2025
To be reviewed by:
31/08/2026
Signed:
Sam Jolley (Director)


Health and Safety Policy 
Entire Club considers health and safety to be of utmost importance. We comply with The Health and Safety at Work Act 1974 and the Workplace (Health, Safety and Welfare) Regulations 1992 at all times.
Entire Club has appropriate insurance cover, including employer’s liability insurance and public liability insurance.
Each member of staff follows our Health and Safety policy and is responsible for:
  • Maintaining a safe environment
  • Taking reasonable care for the health and safety of themselves and others attending the setting
  • Reporting all accidents and incidents which have caused injury or damage or may do so in the future
  • Undertaking relevant health and safety training when required to do so by the manager.
  • Any member of staff who disregards safety instructions or recognised safe practices will be subject to disciplinary procedures.

Responsibilities of the registered person
  • The registered person for the setting holds ultimate responsibility and liability for the safe operation of the setting. The registered person will ensure that they 
  • nominate a Health and Safety Officer. The designated health and safety officer is Matthew Ogle.
  • A copy of the current Health and Safety At work poster is displayed (poster is available here:http://www.hse.gov.uk/pubns/books/lawposter.htm )
  •  All staff receive information on health and safety matters, and receive training where necessary
  • The Health and Safety policy and procedures are reviewed regularly
  •  Staff understand and follow health and safety procedures
  • Resources are provided to meet the Club’s health and safety responsibilities
  •  All accidents, incidents and dangerous occurrences are properly reported and recorded. This includes informing Ofsted, child protection agencies and the Health and Safety Executive under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995) where appropriate.
  • All reported accidents, incidents and dangerous occurrences are reviewed, so that preventative measures can be taken.


Responsibilities of the manager
The Club’s manager is responsible for ensuring that at each session:
  •  Premises are clean, well lit, adequately ventilated and maintained at an appropriate temperature.
  • The premises are used by and solely available to the Club during opening hours.
  • All the Club’s equipment is safely and securely stored.
  • Children are only allowed in the kitchen if properly supervised (eg for a cooking activity).
  • A working telephone is available on the premises at all times
  • Chemicals and cleaning materials are stored appropriately, and in accordance with COSHH data sheets.
  •  External pathways are cleared in severe weather.
  • Environment checks are carried out regularly in accordance with our Risk Assessment policy.

Security
Children are not allowed to leave the Club premises during the session unless prior permission has been given by the parents (for example, to attend other extra-curricular activities).
During Club sessions all external doors are kept locked, with the exception of fire doors which are alarmed. Staff monitor the entrances and exits to the premises throughout the session.
All visitors to the Club must sign the Visitor Log and give the reason for their visit. Visitors will never be left alone with the children.
Security procedures will be regularly reviewed by the manager, in consultation with staff and parents.
Toys and equipment
All furniture, toys and equipment are kept clean, well maintained and in good repair. We select toys, equipment and resources with care, and we carry out risk assessments before the children are allowed to use them. Broken toys and equipment are disposed of promptly.
We ensure that any flammable equipment is stored safely.



Food and personal hygiene
Staff at Entire Club maintain high standards of personal hygiene, and take all practicable steps to prevent and control the spread of infection.
  •  A generally clean environment is maintained at all times.
  • Toilets are cleaned daily and soap and hand drying facilities are always available.
  • Staff are trained in food hygiene and follow appropriate guidelines.
  •  Waste is disposed of safely and all bins are kept covered.
  •  Staff ensure that children wash their hands before handling food or drink and after using the toilet.
  • Cuts and abrasions (whether on children or staff) are kept covered.
Dealing with body fluids
– Spillages of blood, vomit, urine and faeces will be cleaned up immediately in accordance with our Intimate Care policy.

Staffing Levels
Staff ratios and levels of supervision are always appropriate to the number, ages and abilities of the children present, and to the risks associated with the activities being undertaken. A minimum of two members of staff are on duty at any time.

Related Policies
See also our related policies: Illness and Accidents, Emergency Evacuation, Healthy Eating,Safeguarding, Administering Medication, Risk Assessment, Manual Handling, Fire Safety, and Visitor.


This policy was adopted by:
Entire Club
Date:
01/09/2025
To be reviewed by:
31/08/2026
Signed:
Sam Jolley (Director)


Intimate Care Policy
 
xxxxx understands the importance of its responsibility to safeguard and promote the welfare of children. Pupils may require assistance with intimate care as a result of their age or due to having special educational needs and disabilities (SEND). In all instances, effective safeguarding procedures are of paramount importance. 
 
xxxxx has developed this policy in order to ensure that all staff responsible for providing intimate care undertake their duties in a professional manner at all times, and treat children with sensitivity and respect. 
 
The provision is committed to providing intimate care for children in ways that:  
 
  • Maintain their dignity.  
  • Are sensitive to their needs and preferences.  
  • Maximise their safety and comfort.  
  • Protect them against intrusion and abuse.  
  • Respect the child’s right to give or withdraw their consent.  
  • Encourage the child to care for themselves as much as they are able to.  
  • Protect the rights of all others involved
 
What Is Intimate Care? 
 
For the purpose of this policy, “intimate care” is the hands-on, physical care in personal hygiene, as well as physical presence or observation during such activities. 
 
Intimate care includes the following:  
 
  • Application of medical treatment other than to the arms, face and legs below the knee. 
  • Toileting, wiping and care in the genital and anal areas.  
  • Dressing and undressing in cases of accidents etc
 
Procedures For Intimate Care
 
Staff who provide intimate care will conduct intimate care procedures when necessary; no child will be left in wet/soiled clothing.
 
Each child using pads will have a clearly labelled bag/box allocated to them in which there will be clean pads, wipes and any other individual changing equipment necessary, provided by parents/carers. Before changing a child’s pad / clothing, members of staff will put on disposable gloves and aprons, and the changing area will be cleaned appropriately using appropriate cleaning products.
 
Hot water and liquid soap are available for staff to wash their hands before and after changing; the changing area will also be cleaned appropriately afterwards.  
 
The changing area has paper towels available for members of staff to dry their hands.  
 
Any soiled clothing will be placed in a tied plastic bag in the child’s bag and will be returned to parents/carers at the end of the day. 
 
If a pupil requires cream or other medicine, this will be provided in accordance with the Administering Medication Policy, and full parental consent will be gained prior to this.  
 
Older children and those who are more able will be encouraged to use the toilet facilities and will be reminded at regular intervals to go to the toilet.
 
Children will be reminded and encouraged to wash their hands after using the toilet, following the correct procedures for using soap and drying their hands.
 
Parental Engagement
 
Parents/carers will be asked to supply the following items for their child:  
Spare clothes  
Spare underwear
Wipes
Pads
Nappy bags


Safeguarding Procedures 
 
The provision adopts rigorous safeguarding procedures in accordance with the Child Protection and Safeguarding Policy, and will apply these requirements to the intimate care procedures.
 
The provision will ensure that all adults providing intimate care have undergone an enhanced Disclosure and Barring Service (DBS) check enabling them to work with children. All members of staff will receive safeguarding training on an annual basis and will receive further training and support where necessary. 
 
All members of staff are instructed to report any concerns about the safety and welfare of children with regards to intimate care, including any unusual marks, bruises or injuries, to the designated safeguarding lead (DSL), Matt Ogle or Samantha Jolley, in accordance with the provision’s Whistleblowing Policy. 
 
Any concerns about the correct safeguarding of children will be dealt with in accordance with the Child Protection and Safeguarding Policy and the Allegations of Abuse Against Staff Policy.


This policy was adopted by:
xxxxx
Date:
xxxxx
To be reviewed by:
xxxxx
Signed:
xxxxx


  Missing Child Procedure
 
The safety of pupils is paramount and is the highest priority at all times. Every attempt is made to ensure the security of pupils is maintained at all times. Registration is taken periodically throughout sessions as well as head counts.

Entrance and exit procedures have been put in place in order to maximise the safety of all children attending Entire. 
 
If a child cannot be located, the following steps will be taken:
  • All staff will be informed that the child is missing including the DSL.

  • Staff will conduct a thorough search of the premises and surrounding area.

  • After 10 minutes the police will be informed. The manager will then contact the child’s parents or carers.

  • Staff will continue to search for the child whilst waiting for the police and parents to arrive.

  • We will maintain as normal a routine as possible for the rest of the children at the club being careful not to create an atmosphere to panic

  • The manager will liaise with the police and the child’s parent or carer.

  • The incident will be recorded in the Incident Log. A review will be conducted regarding this and any other related incidents along with relevant policies and procedures. We will identify and implement any changes as necessary.

  • If the police or Social Care were involved in the incident, we will also inform Ofsted. 


This policy was adopted by:
xxxxx
Date:
xx/xx/xxxx
To be reviewed by:
xx/xx/xxxx
Signed:
xxxxx


No Nut Policy
Entire Club is committed to providing a safe and inclusive environment for all children, staff, and visitors. As part of our duty of care, we operate a strict No Nut Policy to protect individuals with nut allergies, which can cause severe and potentially life-threatening reactions (anaphylaxis).
This policy applies to:
  • All children attending the setting
  • Parents, guardians, and visitors
  • Staff members and volunteers
  • Any food or snacks brought into the setting
Guidelines
  1. Prohibited Items
    • Any nuts (including peanuts, almonds, cashews, walnuts, hazelnuts, pistachios, and all tree nuts).
    • Products containing nuts or traces of nuts (e.g., peanut butter, Nutella, certain granola bars, chocolates, hummus, pesto, and bakery items).
    • Foods labeled as “may contain traces of nuts” or manufactured in facilities that handle nuts.
  2. Food Preparation & Snack Time
    • All meals and snacks provided by Entire Club will be nut-free.
    • Staff will check ingredient labels before serving food.
    • Parents/guardians must ensure that any packed lunches or snacks do not contain nuts or nut-based products.
  3. Emergency Procedures
    • Staff members are trained to recognise allergic reactions and administer first aid, including the use of EpiPens if necessary.
    • Parents of children with nut allergies must provide an Allergy Action Plan and any required medication.
    • In case of accidental exposure, emergency procedures will be followed, and parents will be contacted immediately.
  4. Communication & Enforcement
    • Parents/guardians will be informed of this policy upon enrollment.
    • Signage will be displayed to remind staff and visitors of the No Nut Policy.
    • Staff will actively monitor food brought into the setting to ensure compliance
    • Any foods containing nut products will be removed and disposed of. Families will be informed of this. If we have to remove food products, families will be informed with an informal telephone call, and a follow-up email.
 
This policy was adopted by:
Entire Club
Date:
01/09/2025
To be reviewed by:
31/08/2026
Signed:
Sam Jolley (Director)


Mobile Phone & Wearable Technology Policy
 
Entire Club accepts that mobile technology is part of the ever-changing digital environment that we live and work in. Entire Club continues to promote a ‘culture of safety’ in which the children and staff are protected from abuse, harm, and distress.  We therefore have a clear policy on the acceptable use of mobile phones, tablet computers, and wearable technology that have imaging and sharing capabilities, which is understood and adhered to by everyone: staff, children, and parents.
Abiding by the terms of the club’s policy ensures that we all:
  •       Protect children from harm and abuse
  •       Ensure privacy is respected and online safety is preserved
  •       Prevent staff from being subject to false allegations
  •       Help staff remain focused on the care of children
  •       Work in an open and transparent environment.
 
With the evolution of mobile phones, tablet computers and wearable technology that have camera facilities and sharing capabilities as standard, it is of the utmost importance that the way we deal with technology is managed safely.
Staff use of mobile phones, tablet computers and wearable technology
Personal mobile phones belonging to members of staff should be switched off and kept in the secure lockbox during working hours.
Only tablet computers that are owned and maintained by Entire Club are permitted to be used on site. These have appropriate safeguards for their use and the use of the image-taking capabilities, including taking images of children and staff during activities, provided prior consent has been given to Entire Club via the booking portal.
Wearable technology such as Smartwatches and Fitbits (this list is not exhaustive) are permitted to be worn by staff. They may only be used as a watch when working with children. This means that all other functions including imaging and sharing capabilities must be disabled.
If a member of staff needs to make an urgent personal call, they can use the club phone or make a personal call from their mobile phone, in an agreed space, away from the children.
If a member of staff has a family emergency or similar and needs to keep their mobile phone to hand, prior permission must be sought from the Manager or Deputy.
Under no circumstances may staff use their personal mobile phones or wearable technology to take photographs at the club during working hours.
 
Children’s use of mobile phones
Whilst we understand that some children have mobile phones, tablet computers and wearable technology such as smart watches, we actively discourage them from using their phones within the club, and Mobile phones/tablet computers/ wearable technology is not permitted, unless agreed with the Manager of the setting prior to attending.
The club does not accept any responsibility for loss or damage to mobile phones brought to the club by the children.
Children must not use their mobile phones to take images of any kind whilst at the club. If they want a photograph of a particular activity, they can ask a member of staff to take one using the club camera.
Visitors’ and parents’ use of mobile phones
In the interest of safeguarding, we ask all parents and visitors not to use their phones or other mobile devices on club premises.
The taking of photographs by parents or visitors is strictly prohibited. If a parent would like to have a photograph of their child involved in an activity or at play, they can ask a member of staff to take one using the club camera.
 
See also: Safeguarding Children policy.
 
This policy was adopted by:
Entire Club
Date:
01/09/2025
To be reviewed by:
31/08/2026
Signed:
Sam Jolley (Director)


Safeguarding Policy
xxxxx is committed to building a ‘culture of safety’ in which the children in our care are protected from abuse, harm and radicalisation.
The Club will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur. The Club’s child protection procedures comply with all relevant legislation and with guidance issued by xxxxx (insert local agency-we use MASH)
There is a Designated Safeguarding Lead (DSL) available at all times while the Club is in session. The DSL coordinates safeguarding and child protection issues, supports practitioners with safeguarding concerns and liaises with external agencies (eg Social Care and Ofsted).
The Club’s designated DSL’s are{Inset details of DSL and DDSL including name and contact email} The Club has detailed procedures for suitability checking for new recruits. These procedures are detailed in our Safe Recruitment policy and all staff responsible for recruitment ensure safe and robust recruitment practice is followed at all times.
 
Safeguarding and promoting the welfare of children is defined as:
–          Providing help and support to meet the needs of children as soon as problems emerge
–          Protecting children from maltreatment, whether that is within or outside the home, including online
–          Preventing the impairment of children’s mental and physical health and development
–          Ensuring that children grow up in circumstances consistent with the provision of safe and effective care
–          Taking action to enable all children to have the best outcomes
 
 
Child abuse, neglect and exploitation
Child abuse, neglect and exploitation is any form of physical, emotional or sexual mistreatment or lack of care that leads to injury or harm. An individual may abuse, neglect or exploit a child directly, or by failing to protect them from harm. Some forms of child abuse, neglect and exploitation are listed below.
  •       Emotional abuse is the persistent emotional maltreatment of a child so as to cause severe and persistent adverse effects on the child’s emotional development. It may involve making the child feel that they are worthless, unloved, or inadequate. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.
  •       Physical abuse can involve hitting, shaking, throwing, poisoning, burning, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may be also caused when a parent or carer feigns the symptoms of, or deliberately causes, ill health to a child.
  •       Sexual abuse involves forcing or enticing a child to take part in sexual activities, whether or not the child is aware of what is happening. This can involve physical contact, or non-contact activities such as showing children sexual activities or encouraging them to behave in sexually inappropriate ways.
  •       Neglect is the persistent failure to meet a child’s basic physical and emotional needs. It can involve a failure to provide adequate food, clothing and shelter, to protect a child from physical and emotional harm, to ensure adequate supervision or to allow access to medical treatment.
  •   Domestic Abuse: Psychological, physical, sexual, financial, and emotional.
 
Signs of child abuse, neglect and exploitation
Signs of possible abuse, neglect and exploitation may include:
  •   significant changes in a child’s behaviour
  •   deterioration in a child’s general well-being
  •   unexplained bruising or marks
  •   comments made by a child which give cause for concern
  •   reasons to suspect neglect or abuse outside the setting, eg in the child’s home, or that a girl may have been subjected to (or is at risk of) female genital mutilation (FGM), or that the child may have witnessed or be living with domestic abuse
  •       inappropriate behaviour displayed by a member of staff, or any other person. For example, inappropriate sexual comments, excessive one-to-one attention beyond the requirements of their role, or inappropriate sharing of images.
If abuse is suspected or disclosed
When a child makes a disclosure to a member of staff, that member of staff will:
  • reassure the child that they were not to blame and were right to speak out
  • listen to the child but not question them
  • give reassurance that the staff member will take action
  • record the incident as soon as possible (see Logging an incident below).
If a member of staff witnesses or suspects abuse, they will record the matter straightaway using the Logging a concern form (found on our online registers). If a third party expresses concern that a child is being abused, we will encourage them to contact Social Care directly. If they will not do so, we will explain that the Club is obliged to and the incident will be logged accordingly.
All staff recognise that children may not feel ready or know how to tell someone that they are being abused, exploited or neglected and/or they may not recognise their experiences as harmful. This could be due to their vulnerability, disability or language barriers. They may also feel embarrassed, humiliated or are being threatened. Our staff recognise this and where they have any concerns about a child they will raise these with the designated safeguarding lead (DSL) without unreasonable delay.
 
Female genital mutilation (FGM)
FGM is an illegal, extremely harmful practice and a form of child abuse and violence against women and girls. FGM is therefore dealt with as part of our existing safeguarding procedures. All of our staff receive training in how to recognise when girls are at risk of FGM or may have been subjected to it.
If FGM is suspected or disclosed
We will follow the same procedures as set out above for responding to child abuse and will make a report to Children’s Social Care directly and in line with existing safeguarding procedures and in line with our mandatory reporting duty. We will make a report to the police by calling 101, the single non-emergency number, if it has been disclosed that either:
  • a girl under 18 that an act of FGM has been carried out on her; or
  • observe physical signs which appear to show that an act of FGM has been carried out on a girl under 18 and they have no reason to believe that the act was necessary for the girl’s physical or mental health or for purposes connected with labour or birth.
Child-on-Child abuse
Children are vulnerable to abuse by their peers. Child-on-Child abuse is taken seriously by staff and will be subject to the same child protection procedures as other forms of abuse. Staff are aware of the potential uses of technology and the internet for bullying and abusive behaviour between young people.
Staff will not dismiss abusive behaviour as normal between young people. The presence of one or more of the following in relationships between children should always trigger concern about the possibility of peer-on-peer abuse:
  •   Sexual activity (in primary school-aged children) of any kind, including sexting
  •   One of the children is significantly more dominant than the other (eg much older)
  •   One of the children is significantly more vulnerable than the other (eg in terms of disability, confidence, physical strength)
  •   There has been some use of threats, bribes or coercion to ensure compliance or secrecy.
If child-on-child abuse is suspected or disclosed
We will follow the same procedures as set out above for responding to child abuse.
Extremism and radicalisation
All childcare settings have a legal duty to protect children from the risk of radicalisation and being drawn into extremism. There are many reasons why a child might be vulnerable to radicalisation, eg:
  •   feeling alienated or alone
  •   seeking a sense of identity or individuality
  •   suffering from mental health issues such as depression
  •   desire for adventure or wanting to be part of a larger cause
  •   associating with others who hold extremist beliefs
Signs of radicalisation
Signs that a child might be at risk of radicalisation include:
  •   changes in behaviour, for example becoming withdrawn or aggressive
  •   claiming that terrorist attacks and violence are justified
  •   viewing violent extremist material online
  •   possessing or sharing violent extremist material
If a member of staff suspects that a child is at risk of becoming radicalised, they will record any relevant information or observations on a Logging a concern form, and refer the matter to the DSL.
 
At xxxxx all staff are aware that abuse, neglect, exploitation and safeguarding issues are rarely standalone issues and events. In most cases multiple issues will overlap. Staff recognise that children might be at risk of harm inside and outside of their time in our club/setting, inside and outside of their home and whilst online. Our team exercise professional curiosity to help identify early signs of abuse, neglect and exploitation and act early in cases where children might need our help or protection.
All staff at xxxxx are aware of the indicators of abuse, neglect and understand that children can be at risk of harm inside and outside of the school/college, inside and outside of home, and online.
Staff exercising professional curiosity and knowing what to look for is vital for the early identification of abuse and neglect so that staff are able to identify cases of children who may be in need of help or protection.
All staff, but especially the designated safeguarding lead (and deputies) should consider whether children are at risk of abuse or exploitation in situations outside their families. Extra familial harms take a variety of different forms and children can be vulnerable to multiple harms including (but not limited to) sexual abuse (including harassment and exploitation), domestic abuse in their own intimate relationships (teenage relationship abuse), criminal exploitation, serious youth violence, county lines and radicalisation.
All staff at xxxxx are aware that technology is a significant component in many safeguarding and wellbeing issues. Children are at risk of abuse and other risks online as well as face to face. In many cases abuse and other risks will take place concurrently both online and offline. Children can also abuse other children online, this can take the form of abusive, harassing, and misogynistic/misandrist messages, the non-consensual sharing of indecent images, especially around chat groups, and the sharing of abusive images and pornography to those who do not want to receive such content. In all cases, if staff are unsure, they always speak to the designated safeguarding lead or a deputy.
Logging a concern
All information about the suspected abuse, disclosure or concern, will be recorded on the Logging a concern form as soon as possible after the event. The record should include:
  •       date of the disclosure, or the incident, or the observation causing concern
  •       date and time at which the record was made
  •       name and date of birth of the child involved
  •       a factual report of what happened. If recording a disclosure, you must use the child’s own words
  •       name, signature and job title of the person making the record.
The record will be sent to the Club’s DSL who will decide on the appropriate course of action.
For concerns about child abuse, the DSL will contact Social Care immediately in line with the local reporting procedures. The DSL will follow up all referrals to Social Care in writing within 48 hours.
If a member of staff thinks that the incident has not been dealt with properly, they may contact Social Care directly.
For minor concerns regarding radicalisation, the DSL will contact MASH. For more serious concerns the DSL will contact the Police on the non-emergency number (101), or the anti-terrorist hotline on 0800 789 321. For urgent concerns the DSL will contact the Police using 999.
Allegations against staff
If anyone makes an allegation of child abuse against a member of staff:
  •       The allegation will be recorded on an Incident record form. Any witnesses to the incident should sign and date the entry to confirm it.
  •       The allegation must be reported to the Local Authority Designated Officer (LADO) immediately and to Ofsted. The LADO will advise if other agencies (e.g. Police) should be informed, and the Club will act upon their advice. Any telephone reports to the LADO will be followed up in writing within 48 hours.
  •       Following advice from the LADO, it may be necessary to suspend the member of staff pending full investigation of the allegation.
  •       If appropriate, the Club will make a referral to the Disclosure and Barring Service.
Promoting awareness among staff
The Club promotes awareness of child abuse and the risk of radicalisation through its staff training. The Club ensures that:
  •       the designated DSL has relevant experience and receives appropriate training in safeguarding and the Prevent Duty, and is aware of the Channel Programme and how to access it
  •       DSLs receive Level 3 training every 2 years, with regular updates throughout this period
  •       all staff receive safeguarding training meeting the requirements of EYFS Annex C, which is refreshed at a maximum of 2 year intervals.  
  •       annual refresher training will be offered to all staff in the form of in-person/online training courses to help maintain basic skills. Staff are supported to implement learning though {insert support methods here}
  •       procedures to ensure only suitable individuals are recruited, including obtaining references before employment commences, conducting identity and qualification checks, and recording all vetting information as part of safer recruitment processes are understood and followed by all responsible for recruitment, in line with our Safe Recruitment Policy
  •       all staff have a copy of this Safeguarding Policy, confirm their understanding of its contents and are vigilant to signs of abuse, neglect or radicalisation
  •       all staff are aware of how to respond in a timely way at the earliest opportunity
  •       all staff are aware of their statutory duties with regard to the disclosure or discovery of child abuse, and concerns about radicalisation
  •       safeguarding is a permanent agenda item at all staff meetings ensuring the whole team communicates well and are kept up to date
  •       all staff receive basic training in the Prevent Duty
  •       staff are supported to understand how to keep themselves safe and how to blow the whistle should they be concerned about another adults behaviour or practise
  •   staff are familiar with the Safeguarding File which is kept [insert location]
  •   The Club’s procedures are in line with the guidance in ‘Working Together to Safeguard Children (2023)’and staff have read and are familiar with ‘What To Do If You’re Worried A Child Is Being Abused (2015)’. 
  •   The DSL and DDSL’s will provide support, advice and guidance to all practitioners on an ongoing basis, and on any specific safeguarding issue as required.
 
Use of mobile phones and cameras
Photographs will only be taken of children with their parents’ permission. Only the club camera will be used to take photographs of children at the Club, except with the express permission of the manager. Neither staff nor children nor visitors may use their mobile phones or wearable technology such as smart watches to take photographs at the Club. For more details see our Mobile Phone, Tablet Computers and Wearable Technology Policy.
Contact numbers
LADO (Local Authority Designated Officer):secure-LADO@buckinghamshire.gov.uk 01296 382 070
MASH: 01296 383962 Mon-Fri 9am – 5pm
0800 999 7677 (Out of hours contact)
 secure-cypfirstresponse@buckinghamshire.gov.uk 
Local Authority Prevent Co-ordinator: 0800 011 3764 (National Police Prevent Advice Line)
Police: 101 (non-emergency) or 999 (emergency)
Anti-terrorist hotline: 0800 789 321
NSPCC: 0808 800 500
Ofsted: 0300 123 1231
 
This policy was adopted by:
xxxxx
Date:
xxxxx
To be reviewed by:
xxxxx
Signed:
xxxxx
 
Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2025): Safeguarding and Welfare requirements: Safeguarding policies and procedures [3.4-3.6] and Suitable People [3.13-3.19] Safeguarding training [3.30- 3.32].
Staff Behaviour Policy 
 
Entire Club expects all members of staff to follow our Staff Behaviour Policy, which sets clear guidance on the standards of behaviour required from our staff and volunteers. The guidance aims to encourage staff to meet the highest possible standards of conduct. Club staff are in a position of trust and influence as role models for the children in their care, and as such must demonstrate behaviour that sets a good example to all users of the setting. 
Club staff also have a responsibility to maintain their reputation and the reputation of Entire, both during and outside of working hours.
 
Behaviour 
Our staff team are ambassadors for Entire and we expect them to conduct themselves professionally at all times. Staff should treat anyone attending the Club (children, parents/carers and visitors) courteously and with respect. 
We expect staff to value all the children as individuals and to comply with the Club’s Equalities policy at all times. 
Swearing and abusive behaviour are not tolerated from anyone at the Club. If any member of staff exhibits such behaviour they will be subject to the Club’s disciplinary procedures. 


Dress Code 
Whilst working at Entire staff will need to help to set up and pack away the setting, prepare food, facilitate craft activities and engage in physical activities with the children. The clothing and footwear worn should be chosen accordingly, taking into account comfort, health and safety, and practicality. Revealing or excessively tight clothing is not acceptable. 
Whilst on duty all staff should wear the approved Entire Club clothing at all times. Open toed/heeled footwear, including Crocs are not permitted whilst at Entire Club.
 
 
Confidentiality and Social Media 
Staff must not pass on any information about children attending the Club, or their parents and families, to third parties without their permission. The only exception to this rule is information sharing with specific external agencies if there is a safeguarding issue. (‘Third parties’ includes other parents, friends, other children at the Club, the press, etc.) 
Posting any material relating to the Club or its users on social media sites (unless expressly permitted by the Manager) is forbidden. Any staff who breach this rule will face disciplinary action. 
See our E-Safety and Safeguarding policy for more details.
 


Use of Mobile Phones and Cameras 
Staff personal mobile phones must be kept in a staff lock box and placed out of the way during working hours. 
If a member of staff needs to make an urgent personal call they can use the Club phone or make a personal call from their mobile in a permitted area.
If a member of staff has a family emergency or similar and needs to keep their mobile phone to hand, they must obtain prior permission from the Manager or Deputy. 
Staff may only use the club camera to take photographs of children at the Club, except with the express permission of the Manager. 
Staff must never use their personal mobile phones or cameras to take photographs at the Club during working hours. Doing so will be considered gross misconduct and may result in instant dismissal. 
See our Mobile Phone policy and Safeguarding policy for more details. 
 
Smoking, Alcohol and Drugs 
Staff are not permitted to smoke anywhere on the Club premises, including the outside play areas. 
Staff are not permitted to bring alcohol or illegal drugs onto the Club premises. If a member of staff arrives at work under the influence of alcohol or drugs they will be asked to leave immediately and disciplinary action will be taken. 
If a member of staff is taking prescription drugs which might affect their ability to function effectively, they must inform the Manager immediately. 
Any prescribed medication needed by a staff member whilst at the Club, must be stored safely in the medical box which will be out of reach and sight of the children attending the Club. 
See our Smoking, Alcohol and Drugs policy for more details. 
 
Gross Misconduct 
Staff will be dismissed without notice if they are found to have committed an act of gross misconduct. Examples of gross misconduct include, but are not restricted to: 
  •  Child abuse 
  •  Failing to comply with health and safety requirements 
  •  Physical violence 
  •  Ignoring a direct instruction given by the manager 
  •  Persistent bullying, sexual or racial harassment 
  •  Being unfit for work through alcohol or illegal drug use 
  •  Theft, fraud or falsification of documents 
  •  Being disqualified under the terms of the Statutory Framework for the Early Years Foundation Stage (Section 75 of the Childcare Act 2006) or the Children’s Act 1989. 
The Manager will investigate the alleged incident thoroughly before any decision to dismiss is made. 


This policy was adopted by:
Entire Club
Date:
01/09/2025
To be reviewed by:
31/08/2026
Signed:
Sam Jolley (Director)
 
 Uncollected Children Policy

Entire endeavours to ensure that all children are collected by a parent or carer at the end of each session. If a child is not collected, and the parent or carer has not notified us that they will be delayed, we will follow the procedure set out below:

Over 15 minutes late:
  • If a parent or carer is more than 15 minutes late in collecting their child, the manager will try to contact them using the contact details on file.
  • If there is no response from the parent or carer, messages will be left requesting that they contact the Club immediately. The manager will then try to contact the emergency contacts listed on the child’s registration form.
  • While waiting to be collected, the child will remain being supervised.
  • When the parent or carer arrives they will be reminded that they must call the Club to notify us if they are delayed, and that penalty fees may have to be charged (except in exceptional circumstances).
 
Over 30 minutes late:
 
  • The child will remain in the care of two of the Club’s staff, on the Club’s premises if possible, until collected by the parent or carer, or until placed in the care of the Social Care team.
  • If it is not possible for the child to remain at the Club’s premises, a note will be left on the door of the Club informing the child’s parent or carer where the child has been taken (e.g. into the care of a safeguarding agency) and leaving a contact number.
  •  A further message will be left on the parent or carer’s telephone
    explaining events.
  • A CPOMS form must also be completed due to very late pick up.

    Managing persistent lateness
The settings lead will record incidents of late collection and will discuss them with the child’s parents or carers. Parents and carers will be reminded to follow their contingency plans if they cannot collect their child as well as get in contact with the settings lead. If a child is persistently collected late then they may lose their place at the club or wraparound setting from 1 week to a term.


This policy was adopted by:
Entire Club
Date:
01/09/2025
To be reviewed by:
31/08/2026
Signed:
Sam Jolley(Director)